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FAQ

We trade 30 currencies, please have a look at our currency table.

American Currency (USD) is generally accepted in most countries or Euros if you are traveling within Europe.

The exchange rate is binding if the transaction has been confirmed and paid by you according to the time commitment provided.

No, the exchange rate will return to follow current market conditions if you do not settle within the time we have mutually agreed upon. Exchange rates can change up and down or the same and can also be the same.

Exchange rates can change at any time according to market conditions in general.

The exchange rate does not change if the transaction has been confirmed and payment is made according to a mutually agreed timeframe.

American Currency (USD) is generally accepted in most countries or Euros if you are traveling within Europe.

No, we do not accept coins. We only accept paper money.

No, we do not sell coins. We only sell banknotes.

Everyone can transact with us.

1. You can transact via the PENITI MONEY application for transactions up to IDR 100,0000,000.-. Please download at htpps/xxx/xxx/
2. You can transact by telephone with our dealer at the office closest to you.
3. You can make transactions by coming directly to our office closest to you.

Yes, if you have made a payment today. We will save the foreign currency for you to collect the next day.

You can buy foreign currency up to the equivalent of USD 25,000 per month. If you have interests of more than USD 25,000, -, you need to provide written evidence to us as the reason for your purchase such as invoices, etc.

We only accept returns at our buying rate at the time you return them.

Yes, for some areas of DKI Jakarta and its surroundings. We can send it to your home or office with a minimum shipping fee of IDR 20,000 if you have paid for the purchase transaction in advance.

You can’t, all cash payments for purchases and sales of foreign banknotes are only made in our office.

For the time being we only provide delivery services for a few areas of DKI Jakarta.

Yes, we can send money domestically and abroad.

Domestic fund transfers will be received directly by the recipient once the funds and transfer data are executed. Sending funds abroad will be received by the recipient within the same time or not later than three working days according to regulations in the recipient country.

1. You can transact via the PENITI MONEY application for transactions up to IDR 100,0000,000.-. Please download at htpps/xxx/xxx/
2. You can transact by telephone with our dealer at the office closest to you.
3. You can make transactions by coming directly to our office closest to you.

The minimum data required is the recipient’s full name, address and account number, along with the recipient’s bank name and address.

You can send funds overseas up to the equivalent of USD 25,000 per month. If you have interests of more than USD 25,000, – you need to provide written evidence to us as the reason for sending the funds such as school bills, purchase invoices, etc.